Client care

Complaints & feedback.

Something's gone wrong, or something could be better? Tell us in detail. Every submission is reviewed and answered within 10 working days.

Section 01Your details

Full name *

Company *

Email *

Phone

Are you a current Tarlu client? *

Yes No

Section 02The complaint

Complaint category *

Description of the issue *

Section 03Resolution sought

What outcome are you looking for? * Explanation of what happened Correction / replacement Refund / credit Process review to prevent recurrence Other (please describe above)

We acknowledge complaints within 2 working days.