Pricing schedule · 2026
Fulfilment service surcharges 2026.
The 2026 rate card, applied to contracts commencing on or after 1 January 2026. Straightforward, transparent, and reviewed each April.
Goods in 01
- Non-booked deliveries£25.00 / labour hour
- Late deliveries (from booked slot)£25.00 / hour
- Out-of-hour deliveries£30.00 / hour
- Missing ASN£15.00 / delivery
- Missing ASN delays2× storage
- Express booking-in (Tarlu queue jump)£10 + 2× goods-in
- Non-labelled goods£0.15 / label · min £7.50
- Rework of items£25.00 / hour · min 1 hr
- Minimum goods-in value£10.00
Storage 02
- Inaccurate weights & dimensions£25.00 / hour
Picking 03
- Express pick£5.00 + 2× pick
- Weights & dimensions request · parcel£5.00
- Weights & dimensions request · pallet£10.00
- Cancelled orders / order intercept£5.00 or pick fee
- Printed despatch note£0.10 / order
- Hand-written gift messages / cards£2.00 / card
Packing 04
- Labelling (including FBA)£0.15 / label · min £7.50
- Bespoke packing instructionsBy agreement
Shipping 05
- Manual order creation£5.00 / order
- Order editing£2.00 / order
- Quote for shipping£10.00
- Booking-in delivery with recipient£10.00 / booking
- Shipping via client carrier account£2.00 admin
- Missing export data£10.00 / order
- Cancelled orders / order intercept£5.00 or pick fee
Returns processing 06
- Reworking (standard returns)£25.00 / hour
- Dead stockAt cost
Information technology & data management 07
- Ad-hoc data support£50 / hour
- Addition of new integrated sales channel£50 / channel
- Re-authorisation of integrated sales channels£10 / channel
- Integration support / troubleshooting£50 / hour
- Photo requests£2.50 / photo
- WMS supportFree 12 wks · then £50/hr
- Custom template support£50 / hour
- Premium integrationsAdditional cost
Assembly 08
Priority: given to clients with minimum weekly output commitments. Other jobs are booked first come, first served. Assembled stock is checked in at the standard goods-in rate.
Stock check 09
- Full stock check (scheduled in advance)£25.00 / hour
- Out of hoursAdditional